Wellness Sales & Guest Care Specialist

Massage Envy; Boca Raton (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee referral bonus program

Company sponsored Tele-Health

Massage Envy Membership

Job summary

Massage Envy is seeking team members for its Deerfield Beach/Pompano Beach area locations to provide excellent customer service and promote Total Body Care. You will greet clients, educate on services, book appointments, and support daily clinic flow while helping grow the client base.

Join a supportive team with leadership investment, incentive programs, and membership benefits. Prior experience in retail or sales and a high school diploma are preferred.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Retail experience

Sales experience

People skills

Education

High school diploma or equivalent

Job description

Massage Envy is seeking team members for its Deerfield Beach/Pompano Beach area locations to provide excellent customer service and promote Total Body Care. You will greet clients, educate on services, book appointments, and support daily clinic flow while helping grow the client base.

Join a supportive team with leadership investment, incentive programs, and membership benefits. Prior experience in retail or sales and a high school diploma are preferred.