Spa Sales Leader & Membership Growth Coach

Massage Envy; Pompano Beach (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

PTO

Employee Assistance Program

Employee referral bonus program

Tele-Health for employees and their家h

Massage Envy Membership including 1‑hr

30% off all products

Job summary

Massage Envy Deerfield Beach is seeking a natural leader to inspire a team and grow membership within the Pompano franchise. You will guide operations, coach staff, and ensure an exceptional client experience for every guest.

You’ll drive memberships and retail sales, manage deposits and inventory, and ensure compliance. The role offers PTO, health benefits, and opportunities for growth within a caring, growth‑minded culture.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Leadership

Sales experience

Team building

Customer service

Job description

Massage Envy Deerfield Beach is seeking a natural leader to inspire a team and grow membership within the Pompano franchise. You will guide operations, coach staff, and ensure an exceptional client experience for every guest.

You’ll drive memberships and retail sales, manage deposits and inventory, and ensure compliance. The role offers PTO, health benefits, and opportunities for growth within a caring, growth‑minded culture.