Wellness Sales & Guest Care Associate

Massage Envy; Shreveport (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans with 

Employer contribution

Matching 401(k) after 12 months

Employee referral program

Employee Assistance Program

Flexible schedule

In-depth product and service training

25% off all products

Job summary

Massage Envy Youree Dr. in Shreveport, LA is hiring for a customer-focused role that drives the massage and skincare service experience. You will greet clients, explain Total Body Care options, and encourage membership participation while recommending homecare products.

This is a team-oriented environment focused on growth and guest satisfaction. The position emphasizes sales, scheduling, and proactive outreach to expand the client base, with comprehensive training provided to support product

Qualifications

• Have a high school diploma (or equivalent).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

People skills

Math skills

Computer skills

Multitasking

Education

High school diploma

Job description

Massage Envy Youree Dr. in Shreveport, LA is hiring for a customer-focused role that drives the massage and skincare service experience. You will greet clients, explain Total Body Care options, and encourage membership participation while recommending homecare products.

This is a team-oriented environment focused on growth and guest satisfaction. The position emphasizes sales, scheduling, and proactive outreach to expand the client base, with comprehensive training provided to support product