Wellness Sales Concierge | Front Desk Champion

Massage Envy; Charlotte (NC); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Tips & bonuses

Healthcare for full-time

401(k) match

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Training provided

Free monthly massage/skincare/stretch

Product discounts

Job summary

Massage Envy Northlake is seeking a motivated team member to deliver outstanding customer service and promote Total Body Care products and services. You will help schedule appointments, assist guests, and drive client engagement.

Why Massage Envy Northlake: competitive base pay with tips, full-time benefits, and a flexible schedule; training resources are provided to grow in wellness services and customer interactions.

Qualifications

• Previous retail or sales experience preferred.
• Strong customer service and math skills.
• Ability to multitask in a fast-paced environment.
• Able to build positive relationships with guests.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and promote the Massage Envy Wellness Program.
• Schedule services, answer phone calls, respond to emails and inquiries.

Skills

Retail experience

Customer service

Multitasking

Math basics

Computer skills

Job description

Massage Envy Northlake is seeking a motivated team member to deliver outstanding customer service and promote Total Body Care products and services. You will help schedule appointments, assist guests, and drive client engagement.

Why Massage Envy Northlake: competitive base pay with tips, full-time benefits, and a flexible schedule; training resources are provided to grow in wellness services and customer interactions.