Wellness Sales & Client Care Specialist - Paid Training

Massage Envy; Franklin (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Incentives

Dynamic environment

Paid Training

Job summary

Massage Envy Franklin is seeking a Sales and Customer Service Associate to warmly greet members and guests, explain the benefits of regular massage, skincare and stretch, and connect clients with retail products that enhance their experience.

In this role you will schedule services, answer calls, protect client confidentiality, assist in daily operations, check in clients, and support therapists and estheticians while maintaining a clean, welcoming environment.

Responsibilities

• Establish rapport with members and guests.
• Explain benefits of regular massage, skincare and stretch.
• Connect clients with retail products that enhance services.
• Schedule services, answer calls, and address questions while protecting client confidentiality.
• Assist in daily operations and check clients in for future appointments.
• Sanitize/clean and restock supplies while supporting therapists and estheticians.

Job description

Massage Envy Franklin is seeking a Sales and Customer Service Associate to warmly greet members and guests, explain the benefits of regular massage, skincare and stretch, and connect clients with retail products that enhance their experience.

In this role you will schedule services, answer calls, protect client confidentiality, assist in daily operations, check in clients, and support therapists and estheticians while maintaining a clean, welcoming environment.