Sales and Customer Service

Massage Envy; Franklin (MA); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentives

Dynamic environment

Paid Training

Descripción de la vacante

Massage Envy Franklin is seeking a Sales and Customer Service Associate to warmly greet members and guests, explain the benefits of regular massage, skincare and stretch, and connect clients with retail products that enhance their experience.

In this role you will schedule services, answer calls, protect client confidentiality, assist in daily operations, check in clients, and support therapists and estheticians while maintaining a clean, welcoming environment.

Responsabilidades

• Establish rapport with members and guests.
• Explain benefits of regular massage, skincare and stretch.
• Connect clients with retail products that enhance services.
• Schedule services, answer calls, and address questions while protecting client confidentiality.
• Assist in daily operations and check clients in for future appointments.
• Sanitize/clean and restock supplies while supporting therapists and estheticians.

Descripción del empleo

Job description:

Sales and Customer Service Associate

Massage Envy, Franklin Location

• Establish a good rapport with members, and guests.


• Help clients understand the benefitsof regular massage, skin care and stretch.


• Connect clients with retail productsthat improve, enhance, and extend the positive impact of the services they receive.

As a team, we're committed to delivering an excellent experience for every client. Your role is informing guests of our wellness program, assisting skin care clients in scheduling the right service and skincare product and offering support to our Service Providers.

• Scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality.


• Assist in the daily operations.


• Appointment confirmations


• Checking clients in and scheduling their future appointments


• Sanitizing/Cleaning


• Ability to work with others


• Light Laundry/restocking supplies


• Provide support to Massage Therapists and Estheticians


• Flexibility in your availability.


• Ability to take on new tasks.


• Ability to work with others.

Here’s what's in it for you:

• Compensation plan,hourly rate varies depending on experience, in addition to hourly wage we offer incentives that rewards your hard work


• A dynamic, energizing environmentwhere you're consistently challenged, and you're never bored.


• Paid Training