Wellness Retreat Front Desk Specialist

Kripalu Center For Yoga And Health; Stockbridge (MA); Vor Ort; USD 24.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Vacation, sick, and personal time

Paid holidays

403(b) retirement plan

Flexible spending and dependent care

Disability insurance

Life insurance

Free meals in Kripalu Dining Hall

Shop discounts

Yoga classes

Zusammenfassung

The Front Desk Associate at Kripalu Center for Yoga and Health in Stockbridge, MA, is part of the Guest Services team, ensuring a welcoming, seamless guest experience from check-in to check-out, handling reservations, program enrollments, Healing Arts appointments, and general inquiries.

You will process payments, maintain accurate records, and coordinate with other departments to resolve guest needs with courtesy and efficiency, while following Kripalu policies and safety procedures.

Qualifikationen

• High school diploma or equivalent required.
• Customer service or hospitality experience preferred.
• Strong verbal communication and active listening skills.
• Basic math skills and cash handling ability.
• Proficiency with Microsoft Office and reservation systems.
• Ability to follow procedures and manage multiple tasks.

Aufgaben

• Greets guests warmly, assists with check-in/check-out and provides facility information.
• Creates/modifies reservations, enrollments, and Healing Arts appointments.
• Responds to guest questions and resolves concerns promptly and professionally.
• Processes guest payments and handles cash per policy.
• Shares accurate program, hours, and amenities information with guests.
• Keeps work area clean, stocked, and follows safety and SOPs.

Kenntnisse

Customer service

Verbal communication

Cash handling

Attention to detail

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office: Outlook, Excel, Word

Jobbeschreibung

The Front Desk Associate at Kripalu Center for Yoga and Health in Stockbridge, MA, is part of the Guest Services team, ensuring a welcoming, seamless guest experience from check-in to check-out, handling reservations, program enrollments, Healing Arts appointments, and general inquiries.

You will process payments, maintain accurate records, and coordinate with other departments to resolve guest needs with courtesy and efficiency, while following Kripalu policies and safety procedures.