Wellness Retail Assistant Manager — Growth & Perks

Massage Envy; Peters (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive base pay + bonuses

Employer-paid healthcare (full-time)

Matching 401(k)

Paid time off

Referral bonus program

Flexible schedule

In-depth product and service training

Free massage, skincare or stretch per月

20% off all products

Job summary

Massage Envy East Pearland is seeking a dynamic Front Desk/Sales Manager to lead client care, drive bookings, and coach team members in delivering Total Body Care. The role focuses on service sales, guest relations, and daily operations to ensure an exceptional guest experience.

Ideal candidates bring retail or sales leadership experience, comfort with numbers and computers, and a passion for wellness. This on-site opportunity offers growth and a clear path to advancement.

Qualifications

• Have previous retail or sales management experience preferred.
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Sales management

Math & computer skills

People skills

Massage/skin care knowledge

Tools

POS systems

CRM software

Job description

Massage Envy East Pearland is seeking a dynamic Front Desk/Sales Manager to lead client care, drive bookings, and coach team members in delivering Total Body Care. The role focuses on service sales, guest relations, and daily operations to ensure an exceptional guest experience.

Ideal candidates bring retail or sales leadership experience, comfort with numbers and computers, and a passion for wellness. This on-site opportunity offers growth and a clear path to advancement.