Wellness Membership Sales Specialist

Elements Massage; Rancho Cucamonga (CA); On-site; USD 22,730 - 30,307; Full time

Benefits offered by this job

Monthly massage benefit

Bonus opportunities

Vision/Dental Insurance

Mental Health Program

401k Matching Program

Paid Sick Time

Employee discounts on services

Job summary

Elements Massage in Rancho Cucamonga, California is seeking a Retail Sales Associate / Customer Service Associate to enhance the customer experience. The role involves helping clients understand the Elements Wellness Program, following sales procedures, and ensuring efficient appointment processes. Candidates should have retail sales experience and a passion for customer service. The position offers a pay range of $16.50-$22 per hour plus sales commission, benefits including monthly massages, and supplemental insurance.

Qualifications

• Prior retail sales experience preferred, especially selling memberships or services.
• Experience in customer service in a spa-like environment is advantageous.
• Familiarity with modern office tools and systems for scheduling and payments.

Responsibilities

• Create an exceptional customer service experience for all clients.
• Inform clients about the benefits of the Elements Wellness Program.
• Follow the sales process to enroll clients into the wellness program.
• Ensure smooth client appointment paperwork and payment processing.
• Work collaboratively with managers and massage therapists to enhance client experiences.

Skills

Customer Service

Sales Process Adherence

Client Communication

Job description

Elements Massage in Rancho Cucamonga, California is seeking a Retail Sales Associate / Customer Service Associate to enhance the customer experience. The role involves helping clients understand the Elements Wellness Program, following sales procedures, and ensuring efficient appointment processes. Candidates should have retail sales experience and a passion for customer service. The position offers a pay range of $16.50-$22 per hour plus sales commission, benefits including monthly massages, and supplemental insurance.