Wellness Membership Sales & Front Desk Associate

Elements Massage; Costa Mesa (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Discounted massages for staff

Free services for MVP

Paid training

Paid sick time

Pre-tax 401k

Growth into management

Amazon Gift Cards

Job summary

Elements Massage in Costa Mesa, CA is seeking a friendly retail sales associate to deliver outstanding client service and promote the Elements Wellness Program. You’ll greet guests, explain memberships and services, and help clients select options that fit their needs.

The role includes paid training, opportunities for advancement into management with demonstrated performance, and benefits such as product discounts, 401k, and flexible evening/weekend shifts.

Qualifications

• A genuine passion for helping people in the Wellness space.
• Sell the Elements Wellness Program (WP), a no hassle membership plan.
• Excellent written and verbal communication; engaging with clients and providing a welcoming guest experience.
• Prior retail sales experience preferred; selling memberships or services in person to clients.
• Experience in front desk/sales in a spa environment is preferred; MindBodyOnline is a plus.

Responsibilities

• Sell the Elements Wellness Program to clients and build loyalty.
• Conduct client outreach (phone/text) for rebooking & WP enrollment.
• Follow our proven sales process to promote memberships and services.
• Create a positive guest experience and listen to clients’ needs.
• Maintain a clean, organized front desk and spa environment.

Skills

Sales experience

Customer service

Communication skills

Multitasking

Tools

MindBody

POS systems

Job description

Elements Massage in Costa Mesa, CA is seeking a friendly retail sales associate to deliver outstanding client service and promote the Elements Wellness Program. You’ll greet guests, explain memberships and services, and help clients select options that fit their needs.

The role includes paid training, opportunities for advancement into management with demonstrated performance, and benefits such as product discounts, 401k, and flexible evening/weekend shifts.