Front Desk & Wellness Membership Specialist

Massage Envy; Rogers (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Uncapped commissions

Bonuses

Discounts on services

Growth opportunities

Job summary

Massage Envy Rogers is seeking a Front Desk Associate to drive membership sales and deliver a warm, professional client experience. You will greet clients, explain services and membership options, manage appointments and payments, and support daily clinic operations in a wellness-focused environment.

Part-time or full-time shifts offered with a base hourly pay plus uncapped commissions and bonuses, along with employee discounts and opportunities for growth within the company.

Qualifications

• Friendly, outgoing personality with a passion for sales and customer service.
• Excellent communication and people skills.
• Self-motivated and goal-oriented; thrives in a commission-based environment.
• Strong attention to detail and ability to multitask.
• Prior experience in a spa, fitness, or wellness setting is a plus (but not required).

Responsibilities

• Greet and check in clients with warmth and professionalism.
• Clearly explain massage services, benefits, and membership options.
• Drive membership sales by confidently recommending packages that fit each client’s wellness goals.
• Manage client appointments, payments, and account details.
• Support day-to-day clinic operations including cleanliness and organization.
• Collaborate with massage therapists and team members to ensure a seamless client experience.

Skills

Friendly personality

Excellent communication

People skills

Self-motivated

Goal-oriented

Detail oriented

Multitasking

Spa/w wellness setting experience (a+)

Job description

Massage Envy Rogers is seeking a Front Desk Associate to drive membership sales and deliver a warm, professional client experience. You will greet clients, explain services and membership options, manage appointments and payments, and support daily clinic operations in a wellness-focused environment.

Part-time or full-time shifts offered with a base hourly pay plus uncapped commissions and bonuses, along with employee discounts and opportunities for growth within the company.