Wellness Membership Concierge & Front Desk

Elements Massage; Washington; On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

One free massage every month

One free float every month

20% off retail items

Insurance after one year

Discount on additional massages or Flo

Bonuses based on performance monthly

Job summary

Elements Massage in Washington state is seeking a Retail Sales Associate to drive membership sales and provide exceptional client service in a spa-like setting.

The role emphasizes listening to clients, handling appointments, and maintaining a welcoming studio. Benefits include monthly massage, monthly wellness discounts, and performance bonuses. Experience in retail or spa environments is preferred.

Qualifications

• Experience selling memberships or services in-person.
• Customer service in spa-like or similar environment is preferred.
• Ability to multitask while managing front desk tasks and phone lines.

Responsibilities

• Selling memberships and session enhancements.
• Checking clients in and out of their sessions.
• Scheduling clients and ensuring therapist schedules are filled.
• Making and receiving phone calls.
• Cleaning studio and float pods.
• Managing laundry on an hourly basis.

Skills

Retail sales

Customer service

Communication

Multitasking

Computer literacy

Job description

Elements Massage in Washington state is seeking a Retail Sales Associate to drive membership sales and provide exceptional client service in a spa-like setting.

The role emphasizes listening to clients, handling appointments, and maintaining a welcoming studio. Benefits include monthly massage, monthly wellness discounts, and performance bonuses. Experience in retail or spa environments is preferred.