Wellness Membership Advisor - Front Desk & Sales

WellBiz Brands, Inc.; Richland (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Complimentary monthly massage

Monthly performance bonuses

Commission on wellness plan sales

Professional development & training

Additional bonus opportunities

Job summary

Elements Therapeutic Massage, LLC is hiring a Wellness Membership Advisor in Richland, WA. You will greet clients, manage scheduling, and guide visitors into our Elements Wellness Program through a relationship-focused sales process.

You'll support therapists by handling front-desk operations, staying organized, and maintaining an on-brand studio. The role rewards with hourly pay plus monthly bonuses and commissions, plus perks like a complimentary massage.

Qualifications

• Welcomes clients and manages scheduling and check-ins.
• Guides visitors into the Elements Wellness Program via the sales process.
• Provides exceptional customer service and supports the front desk.
• Experience in retail sales or spa/hospitality is a plus.

Responsibilities

• Welcome clients and handle daily front-desk tasks.
• Manage scheduling, check-ins, and visit flow.
• Introducing the Wellness Program through relationship-based selling.
• Keep studio operations clean, on-brand, and running smoothly.
• Use Service Path tools to engage with every client.

Skills

Customer service

Sales skills

Communication

Active listening

Team player

Organizational skills

Flexible schedule

Tools

Scheduling software

Microsoft Office

Gmail

Job description

Elements Therapeutic Massage, LLC is hiring a Wellness Membership Advisor in Richland, WA. You will greet clients, manage scheduling, and guide visitors into our Elements Wellness Program through a relationship-focused sales process.

You'll support therapists by handling front-desk operations, staying organized, and maintaining an on-brand studio. The role rewards with hourly pay plus monthly bonuses and commissions, plus perks like a complimentary massage.