Wellness Membership Advisor — Elevate Guest Experience

WellBiz Brands, Inc.; Boise (ID); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free monthly massage

Monthly bonuses

Paid vacation

Full Insurance benefits

Retirement benefits

Child care benefits

Job summary

Elements Massage in Boise and Meridian is seeking a Wellness Membership Advisor to lead sales and customer service for our Wellness Program, creating an exceptional client experience. The ideal candidate has at least one year of sales and customer service experience in retail, can follow our sales process, and loves listening to clients.

Weekend/evening availability is expected; hourly pay ranges from $15 to $17.

Qualifications

• At least one year of sales and customer service experience in a retail environment.
• Team oriented thinker with the ability to learn new software.
• Ability to follow our sales process and enroll clients into the Wellness Program.

Responsibilities

• Follow proven sales process to enroll clients into the Wellness Program.
• Be the first and final face of hospitality, in person or over the phone.
• Ensure client paperwork and payment process is brief, painless and accurate.
• Work with Managers and Massage Therapists to create a positive client experience.

Skills

Sales & customer service

Communication

Active listening

Tools

CRM software

Job description

Elements Massage in Boise and Meridian is seeking a Wellness Membership Advisor to lead sales and customer service for our Wellness Program, creating an exceptional client experience. The ideal candidate has at least one year of sales and customer service experience in retail, can follow our sales process, and loves listening to clients.

Weekend/evening availability is expected; hourly pay ranges from $15 to $17.