Wellness Guest Experience & Sales Consultant

Socket.dev; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and-b

Job summary

Massage Heights is seeking talented Guest Services associates to educate guests about our massage and skincare services, helping them choose tailored wellness options. You will drive membership and gift card sales while delivering outstanding service with courtesy and a friendly, professional demeanor.

Join a team that values growth, flexibility, and a commitment to wellness. Opportunities for advancement, paid training, and a supportive digital workspace are part of the benefits offered.

Qualifications

• Excellent guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.

Responsibilities

• Educate guests confidently and effectively about services and products.
• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Promote the therapeutic/wellness benefits of massage therapy and skincare.
• Develop and maintain positive relationships with members and guests.

Skills

Guest service

Sales experience

Communication

Conflict resolution

Tools

Basic computer software

Job description

Massage Heights is seeking talented Guest Services associates to educate guests about our massage and skincare services, helping them choose tailored wellness options. You will drive membership and gift card sales while delivering outstanding service with courtesy and a friendly, professional demeanor.

Join a team that values growth, flexibility, and a commitment to wellness. Opportunities for advancement, paid training, and a supportive digital workspace are part of the benefits offered.