Wellness Sales & Guest Experience Specialist

massage-heights-kansas-city; Lenexa (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

Massage Heights in Lenexa, KS is seeking a Guest Service & Sales Specialist to inspire guests, educate them on our wellness services, and grow memberships. This role values a sales-driven communicator who can deliver a calm, exceptional guest experience in a serene environment.

Responsibilities include guiding guests through treatments and skincare lines, achieving monthly sale targets for memberships and gift cards, and building lasting relationships with members.

Qualifications

• Previous retail or guest service experience is a must.
• Able to quickly learn new systems and software.
• Strong communication and customer service skills are essential.
• Comfortable in a digital environment and enthusiastic about wellness services.

Responsibilities

• Inspire & Educate: confidently guide guests through our services and skincare lines.
• Drive Growth: meet monthly sales targets for memberships and gift cards.
• Create Connections: use an upbeat, authentic vibe to build relationships with members.

Skills

Sales Savvy

Tech-Fluent

Problem Solver

Team Spirit

Job description

Massage Heights in Lenexa, KS is seeking a Guest Service & Sales Specialist to inspire guests, educate them on our wellness services, and grow memberships. This role values a sales-driven communicator who can deliver a calm, exceptional guest experience in a serene environment.

Responsibilities include guiding guests through treatments and skincare lines, achieving monthly sale targets for memberships and gift cards, and building lasting relationships with members.