Customer ServiceSales Wellness Specialist

Massage Heights - Kansas City; Lenexa (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

Massage Heights - Kansas City is seeking a Guest Service & Sales Specialist to educate guests on our wellness services and skincare lines while driving memberships and gift cards in a balanced, serene environment.

You will engage guests with an upbeat, friendly tone, build lasting relationships, and contribute to a commission-based earning structure in a growth-oriented team.

Qualifications

• Sales experience in retail or guest service is required.
• Comfortable using digital systems and learning new software.
• Strong problem-solving to turn conflicts into positive outcomes.
• Thrives in a collaborative, energetic, culture-first environment.

Responsibilities

• Inspire and educate guests about therapeutic services and skincare lines.
• Drive growth by meeting monthly membership and gift card targets.
• Create lasting connections with members using an upbeat, authentic approach.

Skills

Sales experience

Digital savviness

Customer service

Team player

Tools

POS systems

Job description

Benefits:

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Join the Heights of Wellness: Guest Service & Sales Specialist

Elevate Lives. Empower Your Career.

At Massage Heights, we don’t just provide services; we provide a balanced lifestyle. As a locally owned retreat, we are looking for a passionate, sales-driven communicator to join our family and help our guests achieve their wellness goals in a stunning, serene environment.

Why You’ll Love Working With Us:

The "Feel Good" Factor: Supported by the Massage Heights Family Fund, we truly look out for our own.

Stunning Workspace: Spend your day in a beautiful, calm retreat—not a hectic office.

Perks that Matter: Flexible scheduling, employee discounts, paid training, and a digital-first workspace.

Growth & Gain: Competitive pay plus commission and bonus opportunities to reward your sales success.

What You’ll Do:

Inspire & Educate: Confidently guide guests through our therapeutic services and skincare lines.

Drive Growth: Meet monthly sales targets for memberships and gift cards—helping guests commit to their long-term health.

Create Connections: Use your upbeat tone and "loyal/authentic" vibe to build lasting relationships with our members.

What You Bring:

Sales Savvy: Previous retail or guest service experience is a must.

Tech-Fluent: Quick to learn new systems and comfortable in a digital environment.

Problem Solver: Strong critical thinking skills to turn a guest's conflict into a positive solution.

Team Spirit: A desire to thrive in a collaborative, energetic, and "culture-first" setting.