Wellness Front Desk Specialist — Guest Experience & Sales

Massage Envy; Southlake (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Referral bonus

Training provided

Free massage service monthly

Product discount

Job summary

Massage Envy Southlake East is seeking staff for both full-time and part-time roles. The team focuses on delivering exceptional customer experiences and growing the member base on Total Body Care.

Training is provided, including product and service knowledge, with a monthly complimentary massage or skincare service for staff and discounts on products. Positions offer flexible hours across day and evening shifts, with opportunities to develop client relationships and upsell Wellness Programs in a

Qualifications

• Retail or sales experience preferred
• Strong math and computer skills
• Excellent people skills and guest relations
• Knowledge of massage and skincare services beneficial

Responsibilities

• Provide outstanding customer service and help guests feel valued
• Educate clients on services and retail products, book future services, and promote wellness programs
• Greet clients, schedule services, answer calls and emails, and respond to inquiries
• Help grow and retain a client base through in-person and outreach efforts

Job description

Massage Envy Southlake East is seeking staff for both full-time and part-time roles. The team focuses on delivering exceptional customer experiences and growing the member base on Total Body Care.

Training is provided, including product and service knowledge, with a monthly complimentary massage or skincare service for staff and discounts on products. Positions offer flexible hours across day and evening shifts, with opportunities to develop client relationships and upsell Wellness Programs in a