Wellness Front Desk Sales Pro | Flexible Hours & Bonuses

Massage Envy; Coral Gables (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive base hourly pay plus bonus

Employee Assistance Program

Flexible schedule

In-depth product, service, and sales培训

20% off all products

Job summary

Massage Envy South Miami is hiring for a customer-focused role in Coral Gables, FL. You will deliver outstanding service, educate clients on Total Body Care, and drive wellness program sales while scheduling services and assisting guests to create a seamless experience.

The role emphasizes relationship-building, product knowledge, and effective communication via in-person, phone, and email interactions to grow a loyal client base.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Sales

People skills

Math skills

Computer skills

Education

High school diploma or equivalent

Tools

Phone/email communication tools

Job description

Massage Envy South Miami is hiring for a customer-focused role in Coral Gables, FL. You will deliver outstanding service, educate clients on Total Body Care, and drive wellness program sales while scheduling services and assisting guests to create a seamless experience.

The role emphasizes relationship-building, product knowledge, and effective communication via in-person, phone, and email interactions to grow a loyal client base.