Wellness Front Desk Concierge | Customer Care & Sales

Massage Envy; Miami Beach (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Healthcare (full-time)

401(k) matching

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Free monthly service

Discounts

Job summary

Massage Envy South Beach is hiring for full-time and part-time positions. The role focuses on delivering exceptional customer service, educating clients about Total Body Care, and promoting the Wellness Program while building lasting client relationships.

Staff receive comprehensive training, access to healthcare benefits for full-time employees, a flexible schedule, and opportunities for bonuses and commissions. A free monthly service is included as part of benefits.

Qualifications

• Previous retail or sales experience preferred.
• Excellent math and computer skills with multitasking ability.
• Strong people skills and ability to build positive guest relationships.
• Knowledge of massage and skin care services preferred.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on Total Body Care and promote Massage Envy Wellness Program.
• Book clients, manage service scheduling, and respond to inquiries via phone/email.
• Grow and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Sales experience

Customer service

Job description

Massage Envy South Beach is hiring for full-time and part-time positions. The role focuses on delivering exceptional customer service, educating clients about Total Body Care, and promoting the Wellness Program while building lasting client relationships.

Staff receive comprehensive training, access to healthcare benefits for full-time employees, a flexible schedule, and opportunities for bonuses and commissions. A free monthly service is included as part of benefits.