Wellness Sales & Customer Service Associate | Bonuses

Massage Envy; Pompano Beach (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Employee Assistance Program

Referral bonus

Dental & vision plans

Tele-Health

Massage Envy membership

Job summary

Massage Envy is hiring at our Pompano Beach location. We seek a friendly team member to deliver top-quality customer service, explain our Wellness Program, and book future visits. You’ll support day-to-day operations and help clients feel cared for from the moment they walk in.

The role emphasizes selling services and retail, maintaining strong guest relationships, and contributing to a welcoming, educational environment. Weekend shifts may be required.

Qualifications

• High school diploma (or equivalent) required.
• Retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and relationship-building.
• General knowledge of massage/skin care services.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued.
• Educate clients on Massage Envy Wellness Program and services.
• Book appointments and promote homecare retail per provider advice.
• Greet clients, handle scheduling, calls, emails, and inquiries.
• Help grow and retain a local client base through outreach.

Skills

Retail sales

Customer service

People skills

Math and computer skills

Education

High school diploma or equivalent

Tools

POS systems

Job description

Massage Envy is hiring at our Pompano Beach location. We seek a friendly team member to deliver top-quality customer service, explain our Wellness Program, and book future visits. You’ll support day-to-day operations and help clients feel cared for from the moment they walk in.

The role emphasizes selling services and retail, maintaining strong guest relationships, and contributing to a welcoming, educational environment. Weekend shifts may be required.