Wellness Front Desk Sales Associate (Flexible Schedule)

Massage Envy; Mountain Brook (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay bonuses

Paid time off

Referral program

Employee assistance program

Flexible schedule

Product and service training

Discounts on products and services

Job summary

Massage Envy Mountain Brook is seeking team members to deliver exceptional customer service and help guests achieve their wellness goals. You will educate clients on massage and skin-care services, promote the Wellness Program, and assist with scheduling and follow-up visits in a fast-paced spa setting.

The role offers full-time and part-time options, with weekend flexibility, paid time off for full-time staff, and a supportive training program. Discounts on products and services are available.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Excellent people skills; build positive guest relationships.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on services and the Wellness Program; upsell products based on provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, emails, and inquiries.
• Grow and retain a client base through in-person and outreach efforts.

Skills

People skills

Customer service

Math skills

Multitasking

Job description

Massage Envy Mountain Brook is seeking team members to deliver exceptional customer service and help guests achieve their wellness goals. You will educate clients on massage and skin-care services, promote the Wellness Program, and assist with scheduling and follow-up visits in a fast-paced spa setting.

The role offers full-time and part-time options, with weekend flexibility, paid time off for full-time staff, and a supportive training program. Discounts on products and services are available.