Wellness Front Desk Sales Pro Flexible Schedule, Commission

Massage Envy; Hoover (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

flexible schedule

In-depth product and service training

30% off all products

Commission on Retail and Memberships

Job summary

Massage Envy Hoover is hiring a Sales Associate to deliver outstanding customer service, educate clients on Total Body Care, promote the Wellness Program, and help grow our member base.

You will greet clients, schedule services, handle calls and emails, assist with product and service recommendations, and build a loyal client network while enjoying flexible scheduling, product training, and employee discounts.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Open avability with nights and weekends

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Math skills

Computer skills

People skills

Education

High school diploma

Job description

Massage Envy Hoover is hiring a Sales Associate to deliver outstanding customer service, educate clients on Total Body Care, promote the Wellness Program, and help grow our member base.

You will greet clients, schedule services, handle calls and emails, assist with product and service recommendations, and build a loyal client network while enjoying flexible scheduling, product training, and employee discounts.