Wellness Front Desk & Guest Services Agent

Canyon Ranch; Tucson (AZ); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Use of services and facilities: gym,,

Health plan after 30 days

Paid time off: 25 days

Supplemental health care options

Life insurance

Employee assistance program

Maternity leave

Job summary

Canyon Ranch is seeking a Guest Services Representative to be the direct contact for guests, confirming all details of their stay and guiding them through the Canyon Ranch experience. You will respond to inquiries about hours, services, and activities, delivering exceptional service from arrival onward.

The role emphasizes strong customer relations, 1–2 years related experience, and the ability to multitask across front desk functions like PBX and Bell Services, with confidentiality and

Qualifications

• Excellent customer service and positive interpersonal skills.
• Limited experience required (1-2 years in related field).
• Demonstrated organizational and computer skills, including familiarity with Word, Excel and PowerPoint.

Responsibilities

• Manage front desk operations as the first point of contact for guests (Guest Services, PBX, Bell Services).
• Provide accurate information on restaurant hours and local activities; ensure seamless guest experience.
• Maintain confidentiality and professional demeanor while handling guest inquiries and concerns.

Skills

Customer service

Interpersonal skills

Computer skills

Tools

Word

Excel

PowerPoint

Job description

Canyon Ranch is seeking a Guest Services Representative to be the direct contact for guests, confirming all details of their stay and guiding them through the Canyon Ranch experience. You will respond to inquiries about hours, services, and activities, delivering exceptional service from arrival onward.

The role emphasizes strong customer relations, 1–2 years related experience, and the ability to multitask across front desk functions like PBX and Bell Services, with confidentiality and