Wellness Front Desk Concierge — Guest Experience

Canyon Ranch Operating, LLC; Tucson (AZ); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

55% off services

Health plan after 30 days

25 days personal time off

Supplemental health options

Employer-paid life insurance

Employee Assistance Program

Paid maternity leave

Job summary

Canyon Ranch is seeking a Guest Services Representative in Tucson, AZ. You will be the first point of contact, ensuring guests have all details of their stay and guiding them through their Canyon Ranch experience. The role covers Front Office, PBX, and Bell Services with emphasis on exceptional service.

Shifts run 6:00 am–2:00 pm or 2:00 pm–10:00 pm, five days a week, with compensation at $17.50 per hour. Prioritizing guest satisfaction and seamless operations is key to success.

Qualifications

• Excellent customer service and interpersonal skills required.
• Ability to maintain confidentiality and professional composure in sensitive situations.
• Demonstrated organizational and computer skills, including Word, Excel and PowerPoint.

Responsibilities

• Greet and assist guests, confirming details of their stay and guiding them through Canyon Ranch experience.
• Provide services within Front Office, PBX, and Bell Services with high customer service.
• Schedule is 5 days a week with two consecutive days off; shifts 6:00–14:00 or 14:00–22:00.

Skills

Customer service

Interpersonal skills

Confidentiality

Computer skills

Teamwork

Tools

Word

Excel

PowerPoint

Job description

Canyon Ranch is seeking a Guest Services Representative in Tucson, AZ. You will be the first point of contact, ensuring guests have all details of their stay and guiding them through their Canyon Ranch experience. The role covers Front Office, PBX, and Bell Services with emphasis on exceptional service.

Shifts run 6:00 am–2:00 pm or 2:00 pm–10:00 pm, five days a week, with compensation at $17.50 per hour. Prioritizing guest satisfaction and seamless operations is key to success.