Wellness Front Desk Coordinator: Membership Growth

thejointchiropractic; Flagstaff (AZ); On-site; USD 25,000 - 27,000; Full time

Job summary

The Joint Chiropractic in Flagstaff, AZ is seeking a Front Desk Coordinator for a full-time, on-site role. You will greet patients, check them in, manage patient flow, and support the clinic's sales goals by presenting wellness plans and converting new patients into members.

This customer-facing position requires a high school diploma, at least one year of customer service and sales experience, and strong phone and computer skills.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, delivering a friendly first impression.
• Manage patient flow through the clinic in a timely, organized manner.
• Present and sell wellness plans and memberships confidently.
• Support sales goals by converting patients into members.
• Answer phone calls and assist with scheduling and inquiries.
• Re-engage inactive members and maintain patient records in POS.
• Assist with clinic marketing and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team player

Physical stamina

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Flagstaff, AZ is seeking a Front Desk Coordinator for a full-time, on-site role. You will greet patients, check them in, manage patient flow, and support the clinic's sales goals by presenting wellness plans and converting new patients into members.

This customer-facing position requires a high school diploma, at least one year of customer service and sales experience, and strong phone and computer skills.