Wellness Front Desk Coordinator | Member Sales & Service

The Joint Corp.

Broomfield (CO)

On-site

USD 46,838,000 - 50,971,000

Full time

2 days ago

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Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

STD

LTD

Job summary

The Joint Corp. in Broomfield-Westminster, CO seeks a Wellness Coordinator to join as a full-time Front Desk Coordinator. You will greet patients, manage check-in, and support clinic growth in a fast-paced wellness setting.

Responsibilities include scheduling, promoting wellness plans, handling inquiries, maintaining records, and collaborating with chiropractors to ensure a positive patient experience. Requirements include high school diploma, 1 year of customer service and sales, strong

Qualifications

High school diploma or equivalent required.
Minimum 1 year of customer service and sales experience.
Strong phone, computer, and multitasking skills.
Energetic, motivated, and team-oriented.
Ability to stand/sit for long periods and lift up to 50 pounds.
Office management or marketing experience is a plus.

Responsibilities

Greet and check in patients, providing a friendly and professional first impression.
Manage the flow of patients through the clinic in a timely, organized manner.
Present and sell wellness plans and membership packages confidently and accurately.
Support the clinic’s sales goals by converting new and returning patients into members.
Answer phone calls and assist with appointment scheduling and patient inquiries.
Re-engage inactive members and maintain up-to-date patient records using POS software.
Assist with clinic marketing efforts and community outreach.
Maintain a clean, organized front desk and clinic environment.
Collaborate with team members and chiropractors to ensure a positive patient experience.