Wellness Front Desk Pro | Growth + Health Benefits

The Joint Corp.; Westminster (CO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Short-Term Disability

Long-Term Disability

Job summary

The Joint Corp. in Westminster, CO is seeking a Front Desk Coordinator for a full-time role.

This position focuses on delivering an exceptional patient experience, managing front-office operations, and supporting clinic growth in a fast-paced retail healthcare setting. Responsibilities include greeting and checking in patients, coordinating clinic flow, presenting wellness plans, and helping convert patients into members while handling calls and scheduling appointments.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service and sales experience.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic's sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales

Multitasking

Phone skills

Computer skills

Team player

Education

High school diploma

Tools

POS software

Job description

The Joint Corp. in Westminster, CO is seeking a Front Desk Coordinator for a full-time role.

This position focuses on delivering an exceptional patient experience, managing front-office operations, and supporting clinic growth in a fast-paced retail healthcare setting. Responsibilities include greeting and checking in patients, coordinating clinic flow, presenting wellness plans, and helping convert patients into members while handling calls and scheduling appointments.