Front Desk & Wellness Concierge - Patient Experience Leader

The Joint Corp.; Broomfield (CO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health, Vision, Dental, Life, STD and

Job summary

The Joint Corp. in Colorado seeks a Front Desk Coordinator in the Broomfield/Westminster area. This full-time, patient-facing role supports front desk operations, welcomes patients, and drives clinic growth in a fast-paced wellness setting.

You will handle check-ins, scheduling, wellness plan sales, and member engagement while maintaining records with POS software. The position offers a $17/hour starting wage plus bonuses, benefits, and opportunities for career growth within The Joint network.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Multitasking

Communication

Team mindset

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Corp. in Colorado seeks a Front Desk Coordinator in the Broomfield/Westminster area. This full-time, patient-facing role supports front desk operations, welcomes patients, and drives clinic growth in a fast-paced wellness setting.

You will handle check-ins, scheduling, wellness plan sales, and member engagement while maintaining records with POS software. The position offers a $17/hour starting wage plus bonuses, benefits, and opportunities for career growth within The Joint network.