Wellness Front Desk Associate — Flexible Schedule & Growth

Massage Envy; Chicago (IL); Sur place; USD 23 000 - 24 000; Plein temps

Avantages offerts par ce poste

Healthcare for full-time

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training

Retail discounts

Résumé du poste

Massage Envy West Loop and South Loop seek a Front Desk Associate to deliver exceptional guest experiences. You will greet clients, schedule services, and answer inquiries while promoting Total Body Care and the Wellness Program to grow the client base.

You will also handle retail recommendations, answer phones and emails, and support clinic flow with a friendly, professional approach to help guests feel valued every visit.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.
• Excellent people skills and ability to build rapport with guests.
• General knowledge of massage and skincare services.

Responsabilités

• Provide outstanding customer service and make guests feel valued.
• Educate clients about Total Body Care and the Wellness Program; upsell services and retail.
• Book services, manage future appointments, and encourage home care retail purchases.
• Greet clients, schedule services, answer calls, respond to emails, and answer questions.
• Grow and retain a client base through in-person and outreach efforts.

Connaissances

Retail experience

Customer service

Math skills

Computer skills

Interpersonal skills

Outils

POS software

Description du poste

Massage Envy West Loop and South Loop seek a Front Desk Associate to deliver exceptional guest experiences. You will greet clients, schedule services, and answer inquiries while promoting Total Body Care and the Wellness Program to grow the client base.

You will also handle retail recommendations, answer phones and emails, and support clinic flow with a friendly, professional approach to help guests feel valued every visit.