Wellness Front Desk Specialist – Flexible Schedule & Perks

Massage Envy; Chesterfield (MO); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Hourly rate

Commissions

Matching 401(k)

Paid time off

Referral program

Employee Assistance Program

Flexible schedule

Training

Free attendance massage / skincare / 1

50% off products

Job summary

Massage Envy Chesterfield is hiring friendly, customer-focused team members to deliver exceptional wellness experiences. You will help clients understand Total Body Care, book appointments, and support daily clinic flow.

We offer competitive hourly pay with commissions, a matching 401(k), paid time off for full-time staff, and ongoing product and service training. A flexible schedule supports work-life balance.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Wellness Program, booking future services, and encouraging homecare purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

Math skills

Computer skills

Multitasking

People skills

Total Body Care

Job description

Massage Envy Chesterfield is hiring friendly, customer-focused team members to deliver exceptional wellness experiences. You will help clients understand Total Body Care, book appointments, and support daily clinic flow.

We offer competitive hourly pay with commissions, a matching 401(k), paid time off for full-time staff, and ongoing product and service training. A flexible schedule supports work-life balance.