Wellness-Driven General Manager: Spa & Team Leadership

PCRK Group; Avon (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Base salary + commissions

Medical plans

Dental & Vision

Paid Time Off

401k

Employee discount

Free massage services

Job summary

PCRK Group- Massage Envy in Avon, OH is seeking a driven General Manager to lead our spa and wellness team. You’ll guide daily operations, coach staff, and drive sales and client satisfaction in a fast-paced environment.

The role offers leadership development, a people-first culture, and opportunities to advance within the nation’s #1 massage and skincare provider. If you’re passionate about wellness and building high-performing teams, apply today.

Qualifications

• 3+ years of management experience in spa, fitness, retail, or hospitality.
• Passion for wellness and creating a positive environment for clients and staff.
• Strong communicator and motivator with ability to build cohesive teams.
• Skilled at interpreting business metrics to drive decisions.
• Organized, proactive, and able to thrive in a fast-paced setting.

Responsibilities

• Lead by example, champion Massage Envy’s core values in every interaction.
• Coach and mentor your team, setting them up for success and encouraging growth.
• Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
• Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
• Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
• Foster a supportive, high-energy culture where team members feel valued and empowered.

Skills

Leadership

Communication

People management

Business metrics

Job description

PCRK Group- Massage Envy in Avon, OH is seeking a driven General Manager to lead our spa and wellness team. You’ll guide daily operations, coach staff, and drive sales and client satisfaction in a fast-paced environment.

The role offers leadership development, a people-first culture, and opportunities to advance within the nation’s #1 massage and skincare provider. If you’re passionate about wellness and building high-performing teams, apply today.