Wellness Center General Manager: Lead & Elevate Teams

Massage Envy; Avon (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical plans

Paid time off

Employee discounts

Free massage/skincare services monthly

Bonus opportunities

Job summary

Massage Envy, part of the PCRK Group, is seeking a driven General Manager for our Avon, OH location to lead a high-performing team and deliver exceptional client experiences.

This role focuses on staffing, operations, and sales goals, with leadership development, strong communication, and a commitment to wellness.

Competitive compensation includes base salary plus bonus opportunities and benefits; join a company that values people and performance.

Qualifications

• 3+ years of management experience (spa, fitness, retail or hospitality a plus).
• Strong communication and ability to motivate and develop teams.
• Ability to interpret business metrics and drive smart decisions.
• Organized, proactive, and capable of thriving in a fast-paced environment.
• Compensation includes base salary plus commissions/bonus opportunities.
• Medical plans, PTO, employee discounts, and wellness perks.

Responsibilities

• Lead by example and champion Massage Envy’s core values.
• Coach and mentor the team to drive performance and growth.
• Drive sales, member growth, and service excellence to meet goals.
• Create an exceptional client experience where guests feel seen and cared for.
• Oversee daily operations including scheduling, staffing, inventory, and payroll.
• Foster a supportive, high-energy culture where staff feel valued.

Skills

Leadership

Team management

Performance metrics

Client experience

Operations management

Culture building

Job description

Massage Envy, part of the PCRK Group, is seeking a driven General Manager for our Avon, OH location to lead a high-performing team and deliver exceptional client experiences.

This role focuses on staffing, operations, and sales goals, with leadership development, strong communication, and a commitment to wellness.

Competitive compensation includes base salary plus bonus opportunities and benefits; join a company that values people and performance.