Wellness Coordinator Manager – Columbus, OH

The Joint Chiropractic; Columbus (OH); On-site; USD 16,531 - 22,041; Part time

Job summary

The Joint Chiropractic in Columbus, OH is seeking a Wellness Coordinator to join our fast-paced clinic. If you have a sales mindset, enjoy health and wellness, and want to help more patients access chiropractic care, we want to talk to you.

You will greet patients, process memberships, answer calls, and educate visitors on wellness offerings. This role emphasizes customer service, multitasking, and teamwork in a supportive clinic culture that values TRUST, INTEGRITY, EXCELLENCE, RESPECT and

Qualifications

• High school diploma or GED required.
• Minimum 1 year of sales experience.
• Strong phone and computer skills; ability to multitask.
• Educate patients on wellness offerings and memberships.

Responsibilities

• Greet members and patients; check them in for the chiropractor visit.
• Gently educate and cross-sell memberships to meet sales goals.
• Answer phone calls and re-engage inactive members.
• Stay updated on membership options, packages and promotions.

Skills

Sales experience

Customer service

Communication skills

Phone skills

Multitasking

Education

High school diploma or GED

Tools

POS software

Job description

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset!

• Have a Sales mentality. No Insurance Experience Required
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner

++Essential Responsibilities++

• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Able to lift up to 25 pounds
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.