Front Desk Coordinator - Columbus, OH

The Joint Chiropractic; Columbus (OH); Hybrid; USD 18,184 - 25,898; Part time

Job summary

The Joint Chiropractic in Columbus, Ohio is seeking a Wellness Coordinator to join their team. The role offers competitive pay at $16 per hour plus commission, with responsibilities including greeting patients, managing sales processes, and providing excellent customer service. Ideal candidates will have a high school diploma, at least one year of sales experience, and strong phone and computer skills. If you are passionate about health and wellness, apply to advance your career in this fulfilling position.

Qualifications

• Must have previous sales experience.
• Be able to prioritize and perform multiple tasks.
• Strong customer service skills and effective communication are essential.

Responsibilities

• Greet members and patients upon arrival.
• Complete transactions and ensure patient accounts are accurate.
• Educate patients on wellness offerings and services.

Skills

Sales experience

Customer service orientation

Strong phone and computer skills

Education

High school diploma or equivalent (GED)

Tools

Point of sale software

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self‑motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world‑class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the Wellness industry.

Compensation

Competitive Pay: $16 per hour plus commission. Must be willing to work at multiple clinic locations and 20-25 hours per week.

Responsibilities and Qualifications

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast‑paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.
• Providing excellent services to members and patients.
• The Wellness Coordinator’s primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the chiropractor.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.