Wellness Coordinator

The Joint Chiropractic; South Gate (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

The Joint Chiropractic is seeking a Wellness Coordinator in California to drive memberships and deliver world‑class patient care. You will greet patients, educate them on wellness offerings, and actively participate in marketing and sales initiatives within a fast‑paced clinic.

Ideal candidates have at least one year of sales experience, strong customer service and phone skills, and the ability to multitask while maintaining a friendly, professional demeanor. High school diploma or GED required.

Qualifications

• Minimum one year of sales experience.
• Strong customer service orientation and communication skills.
• Ability to educate patients on wellness offerings and services.
• Must be able to greet members and patients and handle inquiries.

Responsibilities

• Greet members and patients on arrival and assist with check-in.
• Gaining memberships to meet sales goals.
• Provide excellent service to members and patients.
• Answer phone calls and manage inquiries.
• Re-engage inactive members and promote offerings.
• Maintain clean, organized clinic workspace and follow policies.

Skills

Sales experience

Customer service

Communication skills

Phone skills

Multitasking

Team collaboration

Follow-up with members

Education

High school diploma or GED

Tools

POS software

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset!

• Pay Range $18-$20/hr Depending on Experience + BONUS
• Driven to climb the company ladder!
• Possess a winning attitude!
• ‘Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.