Front Desk Coordinator - Longview, TX

The Joint Chiropractic; Longview (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus incentives based on performance

Job summary

The Joint Chiropractic in Longview, Texas, is looking for a dedicated Wellness Coordinator to join our team. We are seeking an individual who is self-motivated and passionate about health and wellness. You will be responsible for providing excellent service to our members and patients while achieving sales goals.

The ideal candidate will have at least one year of sales experience and strong customer service skills. This role offers a dynamic work environment where you can thrive and grow while upholding our core values of integrity and respect.

Qualifications

• At least one year of previous Sales Experience.
• Strong customer service orientation.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent service to members and patients.
• Greet and check in members and patients.
• Maintain cleanliness of the clinic.

Skills

Strong customer service orientation

Sales Experience

Phone and computer skills

Education

High school diploma or equivalent (GED)

Job description

Overview

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous Sales Experience
• Bonus incentives based on performance
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

• Providing excellent services to members and patients
• The Wellness Coordinator's primary responsibility is to gain memberships in order to meet sales goals
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor
• Answering phone calls
• Re-engaging inactive members
• Staying updated on membership options, packages and promotions
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager’s policies, procedures, and direction
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Note: You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.