Wellness Coordinator

Massage Envy; Omaha (NE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay with tips

Employer-paid healthcare including med

Matching 401(k) for full-time

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

Discounts on products

Job summary

Massage Envy Aksarben Center is hiring team members who excel in customer service and enjoy helping guests feel valued. The role blends sales, service, and wellness education, with opportunities to grow within a supportive, people-focused environment.

Full- and part-time schedules include weekday, evening, and weekend shifts. Eligible employees receive base pay in the $15.50–$16.00 per hour range plus tips, with employer-paid healthcare for full-time staff, a 401(k) match, PTO, and ongoing

Qualifications

• Have retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling programs, booking for future services, and encouraging homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Customer service

People skills

Multitasking

Math skills

Computer skills

Tools

POS software

MS Office

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Aksarben Center, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $15.50-16.00/hourly plus tips, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location