Wellness Consultant

Massage Envy; Roanoke (VA); Presencial; USD 19 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employer-paid healthcare (medical,..)

Paid time off

Free birthday massage/skincare service

Discounts on products

In-depth product and service training

Resumo da oferta

Massage Envy Roanoke is hiring a customer-service focused team member to greet guests, educate them about Total Body Care, and book services. You will help grow and retain a client base through in-person and phone/email outreach while supporting daily clinic operations.

Candidates should have retail or sales experience, strong math and computer skills, and excellent people skills. Full-time positions include employer-paid healthcare and more perks.

Qualificações

• Previous retail or sales experience preferred.
• Excellent math and computer skills; able to multitask.
• Great people skills and ability to build positive guest relationships.
• General knowledge of massage and skin care services.

Responsabilidades

• Provide outstanding customer service and make every guest feel valued.
• Educate clients on services and Wellness Program; promote homecare retail recommended by providers.
• Manage clinic flow: greet clients, schedule services, answer calls, respond to emails.

Conhecimentos

Retail experience

People skills

Math skills

Computer skills

Knowledge of massage/skin care

Descrição da oferta de emprego

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Roanoke, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $14.00-16.00/hourly plus tips, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Paid time off
• In-depth product and service training
• A free massage, skincare or stretch service for your birthday
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location