Wellness Consultant

Massage Heights - Summit Fair; Lee's Summit (MO); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Bonus based on performance

Dental insurance

Employee discounts

Vision insurance

Wellness resources

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Competitive pay with commission opportunities

Job summary

A massage therapy franchise seeks an enthusiastic sales associate to provide exceptional service and educate guests on services. This role requires previous experience in sales or guest services, strong communication skills, and a positive demeanor. Responsibilities include achieving sales targets, promoting services, and maintaining relationships with guests. Evening availability is a must, with a focus on teamwork and guest satisfaction. Join a supportive environment that values wellness and personal growth.

Qualifications

• Previous experience in sales or guest services is required.
• Exceptional guest service and communication abilities.
• Proficient with basic computer software.

Responsibilities

• Educate guests about services and products.
• Achieve monthly sales targets.
• Provide exceptional service by listening to guests.
• Maintain excellent phone etiquette.

Skills

Sales experience

Guest service

Communication abilities

Computer proficiency

Critical thinking

Team collaboration

Job description

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Vision insurance
• Wellness resources
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Competitive pay with commission and bonus opportunities

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Schedule / Expected Work Hours

• 6–8-hour shifts
• Full and part-time positions available
• Required: Evenings + Weekend availability.
• Current needs: Evening Shifts after 4pm.

Responsibilities

• Educate guests confidently and effectively about services and products.
• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Maintain excellent phone etiquette with an upbeat tone and strong articulation.
• Promote the therapeutic benefits of regular massage therapy and skin therapy.
• Develop and maintain positive relationships with members of the team and guests.

Qualifications

• Previous experience in sales or guest services is required.
• Exceptional guest service and communication abilities.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our members’ and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Anything is Possible
• Lead with Heart
• Purpose Over Pride
• Fiercely Obsessed with Success