Wellness Concierge & Sales Specialist

Massage Envy; Santa Ana (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Tips and commissions

Sign-on bonus

Healthcare for FT

401(k) matching

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Product & service training

Monthly free massage / skincare / or a

Product discounts

Job summary

Massage Envy Orange Town and Country is hiring for both full-time and part-time positions. You will provide outstanding customer service, educate clients on Total Body Care, book services, and encourage homecare retail purchases based on provider recommendations.

The role offers a flexible schedule with opportunities for growth, in-depth product training, and benefits for full-time employees, including healthcare and 401(k) matching.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Math skills

People skills

Multitasking

Job description

Massage Envy Orange Town and Country is hiring for both full-time and part-time positions. You will provide outstanding customer service, educate clients on Total Body Care, book services, and encourage homecare retail purchases based on provider recommendations.

The role offers a flexible schedule with opportunities for growth, in-depth product training, and benefits for full-time employees, including healthcare and 401(k) matching.