Wellness Concierge & Sales Associate

Massage Envy; San Diego (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Massage Envy - Carmel Mountain is seeking friendly, customer-focused associates to join our wellness team. You will provide outstanding service, educate clients on services and the Massage Envy Wellness Program, and help grow our loyal client base through in-person and outreach efforts.

We offer full-time or part-time schedules with weekday and weekend shifts. Prior retail or sales experience is preferred, and candidates should be comfortable multitasking in a fast-paced salon-like environment

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Math skills

People skills

Multitasking

Job description

Massage Envy - Carmel Mountain is seeking friendly, customer-focused associates to join our wellness team. You will provide outstanding service, educate clients on services and the Massage Envy Wellness Program, and help grow our loyal client base through in-person and outreach efforts.

We offer full-time or part-time schedules with weekday and weekend shifts. Prior retail or sales experience is preferred, and candidates should be comfortable multitasking in a fast-paced salon-like environment