Wellness Sales & Client Care Specialist

Massage Envy; Carmel (IN); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus (full-time)

Health insurance for full-time

401(k) matching

Paid time off

Employee referral bonus

Employee assistance program

Flexible schedule

Training program

Free massage or skincare service each月

Product discounts

Résumé du poste

Massage Envy North Carmel Westfield is seeking team members to deliver exceptional customer service and promote Total Body Care. You will educate clients about services and the Wellness Program, book appointments, and help manage daily scheduling and client outreach.

Full-time and part-time roles are available with flexible hours, including day, evening, and weekend shifts. Comprehensive training and employee perks support your career in wellness.

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsabilités

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Connaissances

Customer service

Multitasking

Math skills

People skills

Outils

POS system

Description du poste

Massage Envy North Carmel Westfield is seeking team members to deliver exceptional customer service and promote Total Body Care. You will educate clients about services and the Wellness Program, book appointments, and help manage daily scheduling and client outreach.

Full-time and part-time roles are available with flexible hours, including day, evening, and weekend shifts. Comprehensive training and employee perks support your career in wellness.