Front Desk Associate

Massage Envy; Roseville (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Base pay + tips

Health insurance

401(k) matching

Training

Free monthly service

Product discounts

Job summary

Massage Envy Roseville is hiring a Part-Time Sales Associate to deliver outstanding customer service, educate clients on Total Body Care, and support daily clinic operations. You will greet guests, book services, promote wellness programs, and help grow our client base through in-person and phone/email outreach.

Competitive base pay of $17.00–$18.00 per hour plus tips, with employer-paid health plans for full-time staff and additional benefits.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skincare services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales

Math skills

People skills

Massage skincare knowledge

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Roseville, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $17.00-18.00/hourly plus tips, bonuses, and commissions


• Employer-paid healthcare including medical, dental and vision plans for full-time employees


• Matching 401(k)


• In-depth product and service training


• A free massage, skincare or stretch service each month


• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)


• Are critical thinkers with excellent math and computer skills and the ability to multitask


• Have great people skills and can establish positive relationships with guests


• Are supporters of total body care with a general knowledge of massage and skincare services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood


• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations


• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions


• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)


• Trained leadership that is invested in YOUR success


• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Part-Time Positions Available


• Nights and weekends required

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location