Part-Time Wellness Spa Front Desk Concierge

Civana Wellness Resort & Spa; Carefree (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Complimentary wellness classes

Complimentary shift meal

Affordable health insurance

Team member & Friends & Family rates

401K Employer Matching

Job summary

Civana Wellness Resort & Spa in Carefree, AZ, is seeking a friendly Receptionist to check guests in, schedule appointments, and act as a liaison between guests and other departments. The role requires strong customer service and proficiency with computer systems.

Ideal candidates have a high school diploma or GED, good communication skills, and the ability to balance cash and process charges. Flexibility to work days, evenings, weekends, and holidays is required.

Qualifications

• High school diploma or GED; or related experience.
• Prefer office or customer service experience.
• Must be able to balance accounts and perform basic financial tasks.
• Must have excellent communication and computer skills.

Responsibilities

• Perform check-in procedures daily.
• Balance cash and run daily reports.
• Process guest charges and vouchers.
• Answer guest requests and coordinate with departments.
• Maintain accurate guest accounts and credit information.
• Assist guests with scheduling spa appointments.
• Adhere to policies and maintain a professional appearance.
• Cross-train in spa/front desk roles.

Skills

Auditing & balancing

Guest service

Communication skills

Computer literacy

Office equipment

Multitasking

Flexible hours

Customer focus

Education

High school diploma or GED

Customer service experience

Office experience preferred

Tools

Book4Time

Job description

Civana Wellness Resort & Spa in Carefree, AZ, is seeking a friendly Receptionist to check guests in, schedule appointments, and act as a liaison between guests and other departments. The role requires strong customer service and proficiency with computer systems.

Ideal candidates have a high school diploma or GED, good communication skills, and the ability to balance cash and process charges. Flexibility to work days, evenings, weekends, and holidays is required.