Wellness Concierge & Customer Experience Specialist

Massage Envy; Stillwater (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free massages

Health insurance

Dental

Employee discounts

Career growth

Paid training

Job summary

Massage Envy Stillwater is hiring a Sales & Customer Service Associate. You will welcome clients, explain wellness services, and schedule appointments while guiding customers on memberships and products to support their health goals.

You will thrive in a fast-paced, team-focused environment, delivering outstanding service and building lasting client relationships. Enjoy a supportive, wellness-driven workplace in Stillwater.

Qualifications

• Excellent customer service and communication skills.
• Ability to up-sell memberships and wellness products.
• Basic computer and cash-handling skills.
• Positive attitude and teamwork.

Responsibilities

• Welcome clients, answer questions, and schedule appointments.
• Explain benefits of massage, skincare, and stretch services.
• Recommend memberships and wellness products.
• Build client relationships to drive loyalty.
• Maintain a clean, safe, and welcoming environment.
• Collaborate with a wellness-focused team.

Skills

Communication skills

Customer service

Sales

Cash handling

Multitasking

Job description

Massage Envy Stillwater is hiring a Sales & Customer Service Associate. You will welcome clients, explain wellness services, and schedule appointments while guiding customers on memberships and products to support their health goals.

You will thrive in a fast-paced, team-focused environment, delivering outstanding service and building lasting client relationships. Enjoy a supportive, wellness-driven workplace in Stillwater.