Wellness Coach & Case Management Advocate

Services for the UnderServed; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Services for the UnderServed is seeking a Wellness Coach to assist agency consumers in accessing needed community services, developing referrals, and following up to ensure access. You will support case management, service planning, crisis intervention, and advocacy as part of a collaborative team.

The role requires a Bachelor's degree and proficiency with MS Office; bilingual English/Spanish is preferred. Work is in-person at our New York service sites with opportunities to grow professionally.

Qualifications

• Bachelor's Degree required.
• Working knowledge of e-mail, MS Word, Excel, PowerPoint and Windows OS.

Responsibilities

• Provide case management to assigned caseload.
• Develop and monitor individual service plans with agency consumers.
• Assist with problem solving and crisis intervention.
• Accompany consumers to medical, psychiatric and benefits appointments.
• Advocate for consumers and support self-advocacy.
• Support daily living skills, including referrals and hands-on assistance.
• Maintain apartment standards with SUS and OMH.
• Provide supportive counseling as needed.
• Conduct regular home and hospital visits as required.
• Document services per agency standards.
• Collaborate with social service teams for community activities.
• Liaise with community-based services and groups.

Skills

Supervisory experience

Homelessness experience

Group work

Tenant organization

Case management

Referral

Community outreach

Scattered site

Peer counseling

Bilingual English/Spanish

Education

Bachelor's Degree

Tools

MS Office

Windows OS

Job description

Services for the UnderServed is seeking a Wellness Coach to assist agency consumers in accessing needed community services, developing referrals, and following up to ensure access. You will support case management, service planning, crisis intervention, and advocacy as part of a collaborative team.

The role requires a Bachelor's degree and proficiency with MS Office; bilingual English/Spanish is preferred. Work is in-person at our New York service sites with opportunities to grow professionally.