Wellness Coach

Services for the UnderServed; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Services for the UnderServed in New York is hiring a Wellness Coach to help clients access medical, behavioral health, and community services through referrals and follow-up. The role emphasizes coordination with housing and social services to promote independence and community inclusion.

The position involves case management, developing individualized support plans, crisis intervention, and frequent collaboration with healthcare and social services to ensure quality care.

Qualifications

• Bachelor’s Degree preferred, not required or 2 years of experience working with the behavioral health population
• Working knowledge of e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

Responsibilities

• Provide case management to assigned caseload
• Develop and monitor individual support plans in collaboration with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers to medical, psychiatric, and public benefit appointments
• Advocate for consumer and support self-advocacy
• Identify problems in daily living skills and provide hands-on assistance or referrals

Skills

Bilingual English/Spanish

Education

Bachelor’s Degree preferred, not required

2 years of experience with behavioral health

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Windows OS

Email

Job description

Min USD $50,000.00/Yr.

Max USD $55,000.00/Yr.

Position Overview

• SCOPE OF ROLE :

The Wellness Coach will a ssist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up .

• ESSENTIAL DUTIES & RESPONSIBILITIES :
• Provide case management to assigned caseload
• Develop and monitor individual support plans in collaboration with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate ; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and DOHMH
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• Other duties as assigned

Qualifications

• REQUIREMENT S :

Required

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree preferred, not required or 2 years of experience working with the behavioral health population
• Working knowledge of various computer programs including e-mail,Microsoft Word, Excel, PowerPoint and Windows Operating System

Preferred Qualifications

PREFERRED QUALIFICATIONS & SKILLS

• Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience in s upportive housing setting strongly preferred
• Bilingual English/Spanish speaking preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you .

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID 2026-18888

Work Location In Person