Wellness Coach

careers-sus; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

S:US is seeking a Wellness Coach in New York to assist agency consumers with accessing community services and developing referral networks. The role emphasizes case management, crisis intervention, and supporting daily living skills within a collaborative social service team.

You will accompany clients to medical and social appointments, advocate for self-advocacy, and help create individualized support plans, while ensuring all documentation meets agency standards.

Qualifications

• Bachelor's degree preferred, not required, or 2 years experience with behavioral health population.
• Working knowledge of e-mail, Microsoft Word, Excel, PowerPoint and Windows OS.
• Two years' experience with individuals with mental illness, substance use issues and/or homelessness preferred.
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred.
• Experience in supportive housing setting strongly preferred.
• Bilingual English/Spanish speaking preferred.

Responsibilities

• Provide case management to assigned caseload and monitor individual support plans.
• Assist with problem solving and crisis intervention.
• Accompany consumers to medical, psychiatric, and public benefit appointments.
• Advocate for consumer and support self-advocacy.
• Maintain daily living skills support and referrals as needed.
• Maintain relationships with supportive services to ensure quality care.
• Document all services in compliance with agency standards.
• Participate in supervision, team meetings, and training.

Skills

Case management

Crisis intervention

Problem solving

Communication

Education

Bachelor's degree

2 years behavioral health experience

Tools

Microsoft Word

Excel

PowerPoint

Windows OS

Job description

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

SCOPE OF ROLE:

The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.

• Provide case management to assigned caseload
• Develop and monitor individual support plans in collaboration with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and DOHMH
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• Other duties as assigned

Qualifications

• REQUIREMENTS:
• REQUIRED EDUCATION AND EXPERIENCE
• Bachelor's Degree preferred, not required or 2 years of experience working with the behavioral health population
• Working knowledge of various computer programs including e-mail,Microsoft Word, Excel, PowerPoint and Windows Operating System
• PREFERRED QUALIFICATIONS & SKILLS
• Two years' experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
• Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
• Experience in supportive housing setting strongly preferred
• Bilingual English/Spanish speaking preferred

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on ourBenefits Pageand see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individualpotentialand continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equalopportunityand reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use ofservicesanimals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact theLeave [e-mail].

ID

2026-18922

Work Location

In Person