Wellness Center Member Concierge (Part-Time)

Power Wellness; Winchester (VA); On-site; USD 21,000 - 22,000; Part time

Job summary

Power Wellness is seeking a Part-Time Member Services Associate to deliver outstanding member service at Valley Health Wellness and Fitness Center.

You will handle memberships, enrollments, renewals, and inquiries, while promoting programs like personal training and nutrition services. The role requires weekend and evening shifts and a professional, friendly demeanor.

Join a team that focuses on improving health in the community and provides a supportive environment with opportunities to grow.

Qualifications

• High School diploma or GED preferred.
• 1 year certificate from college or technical school preferred.
• Minimum 6 months of related experience or training preferred.
• 2-3 years of sales, reception and computer skills preferred.
• CPR/AED certification required within 90 days of hire.
• Excellent inter-personal and communication skills required.
• Ability to multi-task and maintain a professional demeanor.

Responsibilities

• Oversee service desk interactions, opening/closing, phone handling, sign-in and fees.
• Promote and sell memberships and ancillary services.
• Schedule appointments via core software and manage reminders.
• Balance cash drawers and knowledge of credit card and check policies.
• Enroll members via contracts and provide member handbook.
• Maintain member satisfaction metrics and shift coverage.

Skills

Customer service

Sales experience

Reception skills

Computer skills

Interpersonal skills

Multi-tasking

Education

High School diploma or GED

Certificate from college/technical school

Tools

Compete software

Job description

Power Wellness is seeking a Part-Time Member Services Associate to deliver outstanding member service at Valley Health Wellness and Fitness Center.

You will handle memberships, enrollments, renewals, and inquiries, while promoting programs like personal training and nutrition services. The role requires weekend and evening shifts and a professional, friendly demeanor.

Join a team that focuses on improving health in the community and provides a supportive environment with opportunities to grow.